Lodging Link Support

Comtrol has an exceptional staff of technical personnel to assist you. You can count on us to provide support with quick response and accurate information.

Email

hpdsupport@comtrol.com 

(Lodging Link products only)

Phone Support Phone: +1 480.609.1571
Hours: 8:30am to 4:30pm (Arizona Time)
Free Support is given if the product is under warranty, or a maintenance agreement in place
Return Merchandise Authorization Please read our Policy and Contact Information for RMAs

Before you Contact Us

 Before you call technical support, please have the following information available:

  1. Thin Server serial number (product label is found on the bottom side of the unit)
  2. Thin Server BIOS version (v2.0 or v2.1) How do I find this?
  3. Image number
  4. Site name
  5. A Capture File